Refund Policy
Refund Policy
Fair. Transparent. Customer First.
At Unilira, we are committed to delivering powerful, reliable, and secure services. If you are not satisfied with your experience, we offer a fair and straightforward refund policy.
Fair PolicySimple, fair, and easy to understand.
Customer FirstYour satisfaction is our priority.
Secure & TrustedYour payments and data are always safe.
We're HereOur support team is always ready.
1 Eligibility
You are eligible for a refund if:
- You request within 7 days of your purchase.
- You have not used the service extensively.
4 Refund Process
Submit RequestContact our support team with your order details and reason for the refund.
ReviewOur team will review your request and eligibility within 1–2 business days.
ApprovalIf approved, your refund is processed using your original payment method.
Refund TimeRefunds are typically completed within 5–7 business days.
Note: Shipping fees (if any) and third-party charges are non-refundable unless required by law.
2 Refund Conditions
To be eligible for a refund, the following conditions must be met:
- You have an active, paid subscription.
- Your request is made within the eligibility period.
- The account is in good standing with no violations of our Terms of Service.
- The purchase was made directly through our official platform.
3 Non-Refundable Cases
Refunds are not available for:
- Domains, third-party licenses, or add-on services.
- Usage-based fees or overage charges.
- Accounts that have violated our Terms of Service or Acceptable Use Policy.
EmailWe'll get back to you quickly.
Support Hours
Mon–Fri, 9AM–6PM
(UTC+2)Live ChatAvailable on our website.
Your Trust Is Our Commitment
Thank you for being a part of Unilira.
SECURE · RELIABLE · TRANSPARENT | UNILIRA